CLARITY - THE NEW PERFORMANCE FRONTIER

 
 

“On a collaborative project with Boeing Phantom Works, Ann did a tremendous job in identifying the cost drivers, producibility issues, and productivity barriers of a supplier organization, all of which were impeding the success of our project. With Ann helping to provide the focus and oversight, the supplier was able to meet their commitments for quality, cost, and schedule.” 

Ed Gerding

Chief Engineer C-17 St. Louis, The Boeing Company

 
 
 

“Ann showed me a different way to optimize our precious time by focusing on clarity of what is required. She nailed it down to very simple and efficient processes, using clarity, to get things done. A big thumbs up to her way of explaining the only 6 outcomes for a meeting. Thanks for opening our eyes.”

Marco Dufresne

Capital, Engineering and Operation Excellence lead, Cargill

 
 
 
 

“Ann’s ability to simplify complex issues such that everyone understood their respective roles was a key part of her success. She truly helped us achieve profitable and predictable growth while improving the quality of our methods and processes.” 

S. W. Emery, Jr

Chairman and CEO, MTS Systems Corporation

 

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“Ann hit another home run. We wanted to close gaps in roles and responsibilities, reduce confusion, and improve efficiencies and alignment. When my manager’s wanted a shift in emphasis, Ann was able to seamlessly adapt her approach as if part of the original plan. We tackled more thorny issues and created more clarity than I ever thought possible. We learned by doing. In some cases, we were able to implement new processes same day. In fact, some supervisors absolutely couldn’t wait to get started. I’ve worked with Ann before. When I need pragmatic changes that will stick, I call Ann. I know I’m going to get what we need. Whatever she would say about herself, I would say she is too modest. She’s the best.”

Perry Walraven

President and CEO, Performance Controls, Inc., a subsidiary of Hitachi Ltd.

“Ann is an invaluable executive coach. She is a quick, honest, and insightful partner. I have learned as much from her about focused, action-oriented leadership in two months as in a decade of first-hand experience. Ann elevated my awareness of strategy, planning, and execution in ways that immediately impacted my work. I can’t recommend Ann more highly.” 

John Bidwell

Director, Marketing & Digital Strategy, Baystate Health

 

“Ann Latham is one of the best business speakers I have heard. She is very experienced, the quality of her thinking is extremely high, and she knows how to deliver her message in an entertaining, concise, and convincing way.”

Dr. Alan G. Robinson

Author: Corporate Creativity: How Innovation & Improvement Actually Happen, Professor, Isenberg School of Management

 

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“Ann’s style is empathetic, open, and non-judgmental. She somehow seemed to know the room right from the start. She was able to engage everyone, elicit honest feedback, and stimulate creative thinking. This was especially impressive since our group differs significantly in terms of professional expertise and history with the organization. We all felt that our ideas were honored and appreciated. Ann is especially adept at making good choices about further discourse and exposition, pursuing the most fruitful issues and avoiding time wasted on others. She created a productive environment with a level, inviting, and open playing field. I was very pleased with the results.” 

Jon Abbott

CEO, President & member, WGBH

“‘Wow’ sums it up nicely. Ann stepped into a delicate, sensitive situation involving a diverse, disjointed group of people with a challenging objective and, in remarkably little time, moved us to a solid, shared conclusion. The way she works is impressive: she has a great handle on people, makes everyone want to work together, ensures every meeting is focused and valuable, and simplifies issues so all understand the challenges and options and can reach shared conclusions. On top of that, I really enjoy working with her.” 

John Heaps

President, Florence Savings Bank

“What I like about working with Ann is how she keeps a group strategically focused while making the process engaging, easy, and humorous. She uncovers common ground, creates opportunity, and guides the group to new shared conclusions in remarkably little time.” 

Laurie Fenlason

Vice President for Public Affairs, Smith College

 

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“Ann Latham was hired by the Board of Zoo New England to facilitate strategic planning. What she actually did was so much more.

“I had the pleasure of working closely with Ann in my capacity as a volunteer board member of a non-profit organization. We hired Ann to help the entire board and staff look at our vision and strategy writ large, and grapple with all sorts of complex and challenging questions. She was a tremendous resource, helping to crystallize and focus this extremely broad process, fostering dialogue and communication between and among all of the participants, and empowering us to consider decisions and the concrete actions needed to move forward. She is sharp, efficient, candid, and has a very effective style and approach that facilitates action and empowers an organization’s leaders.” 

Dave Friedman

Senior Vice President / Special Counsel & Government Affairs, Boston Red Sox

 
 

Ann helps her audiences in a very brief time master such vital skills as improving and speeding decision making in turbulent times, and she does so with wit, energy, and great examples to use as guides.”

Alan Weiss

Author: "Million Dollar Consulting," Summit Consulting

 
 
 

“I hired Ann to guide us through an accelerated strategic planning process. We covered a lot of ground in two days, converged on a new direction quickly, and still had time to address important implementation issues. We now have a clear, compelling strategy that is easily understood. Everyone is on board and understands their part. Several managers have come to me independently to report excitement among their teams over our plans and the level of focus and determination. Our progress just a month later is impressive.

“Ann’s guidance and process created strong buy-in and I think that is key. To some extent, we agreed to stop and do things we knew we needed to do, but didn’t have the courage to do. The strength of our collective conclusions also gave us the confidence to move some people around and create a more effective organization that is already having a significant impact. Our Managing Director participated in the process as well and this was a big plus. We have his buy-in for our plans and decisions and he is in a better position to judge our performance and support our efforts.

“With our focus, we are making better decisions and have a greater ability to say ‘no.’ Our longer term plans and ambitions are on hold until we complete this first phase, which we all know will provide a better foundation for new products and greater production efficiencies.

“It is obvious that Ann has a lot of experience in strategic planning and leading meetings like these. She prepared herself, and us, by talking with us and soliciting ideas via surveys. She interviewed customers and captured their perceptions, which added a level of credibility to our impressions and decisions. She came with her own ideas, tools, and plans.

“I would readily recommend Ann. She is extremely effective in leading a group in strategy and problem solving. She is also flexible and easy to work with. I found this to be true during our planning as well as the two days we worked together as a group.” 

Terry VanderWert

President, Prima Power Laserdyne LLC

 

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“With care, clarity and focus, Ann moved a diverse group of people, ideas and objectives into a consolidated warm team. Her ability to listen and engage helped us and motivated us. Ann’s direct approach to problem solving added the leadership we needed and a method to allow us to feel heard and respected. One of the most important parts of her job was to be able to make everyone see the role they played and how important it was to the overall mission. Ann, in a beautiful and natural way, was able to do that. I came into the meeting unsure if we would find a solution and way forward that would get buy-in from all. I left with a smile on my face. Each member of the team had new confidence, understanding of a way ahead and respect for the project (in a way I have not seen in years). Ann’s organization of the meeting and skill set made all the difference and I recommend her as strongly as I can. She is a superb professional who understands the value of time, people and mission.” 

Farah Pandith

Former US diplomat and author, Washington DC

 
 

“I’ve reflected on the work Ann and I have done together, and I’m amazed at the progress. We’ve just completed our most successful year on record---for both my own leadership and the organizational metrics. I’m so grateful.

“Ann is a true partner. I particularly value her unwavering determination to look out not only for my organization but for me and my development as a leader. She forced me to look in the mirror and ask myself some very hard questions. And then we worked with those answers to make my organization better. She is a trusted and experienced advisor. She knows her stuff. Her methods have never steered me wrong. Having regular access to Ann’s coaching has truly improved the way I think and act and the results we’ve achieved.”

Erica Schoder

Senior Vice President and COO, R Street, Munich

 
 

“Ann made it OK to discuss hard subjects. She transformed conversations that the Board had been struggling with for years into cohesive and thoughtful decisions. We emerged with a powerful and strongly supported strategy that has created tremendous new excitement about the organization’s future. In addition, Ann’s persistence and open style provided a forum that allowed new leaders to emerge energized and enthusiastic about the tasks ahead. Furthermore, Board performance in the aftermath of Ann is greatly improved. We are more focused, more decision oriented, and more prepared to face a newly defined future.”

David Passafaro

Senior Vice President for External Affairs, New England Baptist Hospital

 

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“Ann, thank you for this session. It was the most amazing and provocative session I have ever had at the ASTD International Conference. Thank you very much!”

Marcos Rojas

Brazil

“Ann Latham is just a terrific speaker. I was hoping for a single gem of wisdom. What I got instead was a solid hour packed with gems. I learned at least six techniques that are immediately applicable to my work and which I was able to apply starting at 8:00 AM the very next day. I learned that clarity of purpose isn’t a high level concept, but a tool to get me through each day. I learned how to SOAR through decisions, the six outcomes for meetings, how to reduce email, and the only three reasons to include others in decisions and plans. I could go on. And that’s all in one hour!

“Ann is concise, to the point, and exceedingly clear. She uses great examples that make her points incredibly memorable.

“On top of that, Ann connected with the room and engaged us. She is energetic and passionate – totally committed to helping us improve our situations with clarity.

“I believe Ann’s work and the way she creates clarity are especially valuable for knowledge workers where cognitive processes are more important than physical processes. If you are looking for an excellent speaker who will have an immediate impact, I recommend you call Ann.”

Robert A. Burke

Operational Excellence, Baltimore County Office of Information and Technology

 

“Ann knows productivity! She taught me several things I did not know about executive time management that I was compelled to share immediately with my 10,000+ subscribers. It was a great presentation. I understand why people say she has Uncommon Clarity and why that is the name of her business. If you haven’t worked with Ann, heard her speak, or subscribed to her newsletter, you are missing a great opportunity!” 

Suzanne Bates

CEO, Bates Communication

 

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“I’ve worked with Ann on three projects at this point, varying from several months to half a day. I’m happy to recommend her because I think so highly of her. I’ve done a lot of strategic planning, board retreats, and other facilitated activities, and I’ve never worked with anyone else who comes close to bringing the same value to the table.”

Troy Siebels

President & CEO, The Hanover Theatre for the Performing Arts

 

“Through our live webcast training series, Ann over-delivered to our systemwide audience with her impactful presentation full of real-life scenarios and specific ways we can transform our less-effective patterns — the way we think, plan, work, and interact — to become 'Ultra Productive.' Her unique and skillful way of breaking through ambiguity and confusion to create Radical Clarity was one of the big highlights of our training program this year. She has a special ability to craft and deliver presentations that facilitate awareness within each attendee about where they may have a gap in clarity, and then follows through with specific, easy to understand ways to bridge that gap, giving them tools and confidence to shine.

“The outstanding feedback we received from our participants has us asking Ann to come back again to deliver more of her powerful ideas! I would recommend Ann wholeheartedly for presentations and to work closely with teams to help them be more effective.

“Thank you, Ann, we look forward to working with you again soon. The surprising simplicity of Radical Clarity is of the utmost importance for empowering us to excel in our professional, and personal, lives.” 

Jennifer Wicks

Executive Producer, Systemwide Professional Development, California State University

“I wanted to follow up with you regarding the meeting I facilitated this week. I was very inspired by your audio We Have Got to Stop Meeting Like This! and decided to follow your suggestions and turn topics into objectives as I planned my agenda. This is a new team and we are still in the forming stage with lots to do. For this meeting I set clear expectations for what the participants should come prepared to do. I explained to the group that at the end of our meeting 'something would be different'. It worked! They were all prepared and engaged and we accomplished our goals. I found it so much easier to facilitate and get back on track when necessary because these objectives were so clear. The best part was after the meeting several people asked if we could extend the next one to 90 minutes so we can accomplish even more! I have never had anyone ask me for a longer meeting!”

Stacy Meyer

Project Management Consultant, Philips Healthcare

 

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“Ann Latham transformed our thinking about how our organization works. This discovery led us to a strategic model that solves our pain and opens new opportunities. She truly lives up to her brand of ‘uncommon clarity.’”

Suzanne Beck

Executive Director, Greater Northampton Chamber of Commerce

 
 
 
 
 

“By working with Ann Latham, Zoo New England developed a strong and focused strategy. Its strength has been confirmed by everyone we have talked with – the entire board, the staff, donors, and people in the community. It enables us to tell a compelling and convincing story instead of reciting a litany of disparate and competing values directed in too many directions and at too many constituencies.

“Almost as important, is our new level of consensus and confidence as a board. Ann has given us the ability to make decisions and not wring our hands over too many choices. We have clarity – one plan, cohesiveness, and can use a shared vocabulary to forecast the future and communicate consistently with donors, members, partners, and the public. We are delighted to have achieved such strong alignment as well as an ambitious, credible strategy. In addition, we now have a more complete understanding of the organization’s strengths and weaknesses and how they relate to our vision and focus.

“All the consultants we considered had good references and good experience, but we chose Ann because we believed she would hold us accountable for what we wanted, and needed, to achieve, even if it made us uncomfortable. We were right. She forced us to have honest conversations, make tough choices, and reach agreement about what is most important.

“I think what makes Ann most unusual is her level of commitment to us. She was in it with us, willing to take fire. She was completely dedicated to getting results, not just to following her process. Someone less committed to clear outcomes probably would have let us off the hook when we most needed to be pushed.

“Ann is not just a facilitator. We got advice, ideas, recommendations, and food for thought. She was a resource for us in thinking through how we could maximize our value and potential as an organization. Ann never told us what we had to do. She never said “here is the answer,” but she gave everyone a voice and challenged our thinking. Her process unpacks the multitude of ideas and distills the headlines. She probes for the real value and the real issues. This freed us from the constraints of our various assumptions and preconceptions. She freed us to make smart, concrete choices.

“Oh, and she is nice too!

“I recommend Ann with great enthusiasm. If you are committed to honest self-assessment and eager to improve, and not just going through the motions, I believe you will get tremendous results from working with her.”

Colin Van Dyke

Vice Chair, Zoo New England, and Attorney, Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.

 
 
 
 
 

“Ann is clear, focused, and speaks with tons of authority, but also with openness. She zooms in on important issues and steers the conversation to the essence without making people feel cut off. As a result, we tackled thorny issues, made important decisions, and developed an excellent strategic plan. I can definitely recommend Ann. I just wish I had access to her insights all of the time!”

Catherine Peterson

Executive Director, ArtsBoston

 

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“Thank you for a great two days. You are clearly a gifted facilitator and helped us achieve some important outcomes, both in terms of a strategy for the future and our ability to work more collaboratively together. The ROI was there.” 

Bob Fazzi

President & CEO, Fazzi Associates

 

“The process that our committee engaged in was outstanding. First, the outcome of our work is truly exceptional. Second, the process itself built amazingly strong relationships and it was remarkable that these relationships evolved DURING the process, not as an adjunct to it. That is, we didn’t do team-building first and then address the challenge. We built the team as we worked on the problem (without a ropes course!). And given the many different perspectives, that took real guidance from Ann, although I’ll confess that it seemed largely invisible. Also, the process was not tedious. There was no arduous research or endless brainstorming with subsequent consolidation. We moved forward with each meeting. Third, I learned a lot personally.

“One thing that really stood out, particularly in contrast to other committee projects in which I have been involved, was this sense of progress. Yes, we had a lot of meetings, but the schedule was regular, they were conducted according to that schedule, and we knew what we did and what we would do next time. My participation in this project has set a new standard for my expectations of groups like this. And, unfortunately, few others measure up.

“I have already recommended Ann to others. I think Ann takes a deep interest in the work she takes on. I have seen other consultants apply one formula to different problems and issues. And while that usually works better than no facilitation, I believe that Ann really thinks about the outcome, how it will be used or implemented, and then adapts her process to fit both the need and the time allotted to solving the problem. Too often, I’ve seen formula-driven processes end up having to rush to conclusion, just when the brainstorming and the mind-maps ought to be thoroughly tested.

“Ann is also a strong group leader. She has a physical presence coupled with a calm demeanor that seems to keep even a diverse and sometimes rowdy group on track.” 

Russell Peotter

General Manager, WGBY - Public Television for Western New England

“Since working with Ann, the quality and effectiveness of my group meetings have increased significantly. Not only do we have more meaningful discussions on the most relevant topics, but we are able to consistently adhere to the allotted time. Because the entire group participated, we are all aligned on expectations. This makes for more effective meetings and a high functioning team.

“The benefits go far beyond meeting effectiveness. For example, we also gained a framework for managers and leaders to deliver specific, constructive feedback, coaching, and mentoring of employees. After attending a few meetings with my group I noticed that one of my technical leads was reluctant to make decisions based on her experience and expertise. Under normal circumstances, this would have been masked by all the noise. This weakness became evident once expectations, roles, and responsibilities were clarified. With this revelation, I was able to provide the proper coaching and career development training that my employee needed to build confidence in this area. I’ve seen significant improvements in her decision quality over the past several months as a result.

“Ann’s approach is different because it focuses on creating specificity and clarity; clarity in expectations, roles, responsibilities, and communication. This level of clarity is critical to forming a high functioning team.”

Richard Simpson

Sr. Engineering Manager, Research and Development, Medtronic

 

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“The California State University system is very lean in comparison to other university systems. Our staff is tasked with multiple responsibilities and cannot waste a second in order to deliver our mission to our 500,000 students. Ann Latham provides an opportunity to our employees through her three breakthrough dimensions of productivity and met our needs to help reduce wasted time. Ann is a fantastic presenter and ‘walks the walk” by facilitating her content to our audience in the one hour restriction we had available for our broadcast. We received great feedback after her presentation and many request to view the recording which proved her value. Thank you, Ann, for your succinct collaboration.” 

David Kervella

Sr. Director, Systemwide Professional Development, California State University

 

“I’ve worked with Ann on two different strategic planning processes, for two different organizations, and I really like her ability to listen intently and sort through layers of information from a variety of perspectives. Ann cuts to the chase and distills what is important while still honoring the intentions of each individual. She also keeps things light, on task, and moving along quickly so we finish on time. Ann has a great ability to strategically outline the work that needs to get done and frame it so that it is doable and not just a plan that sits on the shelf. We definitely accomplished all of our objectives and have an excellent platform for continued progress on our own. I would certainly welcome Ann’s ‘uncommon clarity’ on future projects! I recommend her highly to any group doing thoughtful strategic thinking and planning.” 

Erin Williams

Executive Director, Worcester Cultural Coalition

“Ann, our day with you was a positive and transformative experience for the whole management team. It was highly focused, intense in the best possible way, and it felt great to be pushed as a team. I am completely happy with everything – from your style, to your process, to the pace of the meeting, to the outcomes.

“When budgets are tight, Executive Directors might say “we can’t afford a consultant”. I’m glad I said “we can’t afford not to have one.” Your assistance was not a luxury, it was a necessity. The day was worth every penny of your fee and then some. I am not exaggerating when I say 'we couldn’t have done it without you.' We look forward to another opportunity to work with you.”

Ellie Donovan

Executive Director, Plimoth Plantation

 

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“I hadn’t realized how entrenched I was in so many time-wasting habits until Ann Latham made them transparent. It’s almost embarrassing.

“She observed a few meetings and then provided me with feedback and very specific, practical techniques, not generalizations or theory, that have changed the way I think, conduct meetings, and work with my staff and Board. Each meeting and phone call with Ann left me very aware and armed with techniques that are so applicable, so practical, and just hit home so hard.

“One thing I really appreciate is that she sugar-coats nothing, provides critical feedback, and demands critical thinking. And yet, she redirected me with great patience. The results have definitely exceeded my expectations, and what I’ve learned will have broad and long term impact.

“Our meetings are dramatically shorter and more powerful, but it goes beyond that. Our clarity of purpose, decision-making, problem solving, and communication are also improved.

“Ann has certainly made me a stronger, more effective leader and manager. I would recommend Ann to others and intend to hire her again myself”

Jim Goodwin

CEO, Center for Human Development

 

“This project was successful because we achieved very tangible results. What worked really well was the fact that everyone on staff who was participating in the process felt they owned it, and therefore they owned the outcomes. And that is what I think makes change stick.

“I’ve dealt with a lot of consultants in my career over the last 25 years, I have chaired three boards and been on many others, and Ann is the best at what she does. She almost always appears to be as committed to our success as we are. She is not afraid to challenge conventional behaviors or conventional processes already in place. She is able early on to pick up on the culture of the organization and know how to respond to it, able to look at its strengths and play into them.

“The first thing I would say to someone else about working with Ann is, “You are going to get more than your money’s worth, because Ann is committed to your success.” Her own approach is very much outcome driven so there is a good correlation between how she works as an individual and how she wants the organization to work.

“This is a great return on investment.” 

Bill Ward

President & CEO, Regional Employment Board of Hampden County

 

“My engineering students requested more guidance on running effective meetings, especially with the liaisons for their corporate-sponsored design projects. Having read Ann’s blog and her books about meetings, I knew immediately she was the person to call. I had hoped she could give a guest lecture with some advice and strategies about meetings, but what I received was far more than that. As a first step, Ann sat in on student/liaison meetings with several of the teams to observe their current practices. She then crafted an interactive session for the class that specifically addressed behaviors she had observed in the meetings. She offered concrete suggestions and provided hands-on opportunities for the students to try out these ideas.

“The class was a great success in itself, but the results thereafter were a home run – and extended far beyond meetings! My students improved their organization and focus, communicated more clearly, and managed their project workload and task delegation more effectively. In turn, I learned ideas and approaches I can continue to use in the classroom and with future students. And the external sponsors gained more productive student teams and better final products. Ann is a skilled listener, an agile synthesizer, and a natural educator – she has my highest endorsement.” 

Susannah Howe

Design Clinic Director, Picker Engineering Program, Smith College

 

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“I hired Ann because I’d heard she was results-oriented, and I would hire her again because she definitely is! We got terrific outcomes, wasted no time (finished in 2/3 the expected time), and everyone walked away feeling good about both the process and the results. I was especially delighted to watch Board participation and interest increase along the way, which is not what usually happens. They were really engaged and are now totally committed to our direction and the reasons for our decisions. I just gave a glowing recommendation of Ann to another agency and won’t hesitate to do so again. Ann is really different from the typical consultant.”

Steve McCafferty

Executive Director, The Children's Study Home

“I’ve never been to a retreat that was so focused, so fast paced, and with such clear progress throughout.”

Jay Primack

Managing Partner, Moriarty & Primack P.C.

 
 
 
 
 

“Ann raised the bar, broke down old patterns, and shifted our culture. We have new tools, new shared language, and new non-threatening processes coupled with new group norms of acceptable and unacceptable behaviors. We are solving problems more easily and more collaboratively, utilizing our time more efficiently, communicating more clearly, and interacting in healthier, more productive ways. In addition, the silent minority have found a voice and a greater willingness to step up. Early in the process, Ann looked at our whole structure and quickly identified blockages and ways to free up our potential and energy, while also increasing our efficiency and accountability. I could go on; she has helped us in so many substantive ways.

“Several things set Ann apart from other consultants. One is her keen intellect, her ability to assess complex situations with many different dimensions and inputs and synthesize them into a cohesive and simple whole.

“Another is that she does not use a preconceived approach. She looks objectively, asks lots of questions, makes adjustments along the way, and is open to ideas and feedback so that she not only utilizes her own talent and insights, but also those of the people around her.

“Another unusual characteristic is that she is empathetic and caring but doesn’t let that cloud or prevent deep examination and difficult conversations. Furthermore, she has shown me that empathy and caring without clarity can be extremely detrimental to the organization.

“Personally, I really enjoyed Ann’s direct and honest feedback. Her no-holds-barred mirror and the tenacity to be heard led her to rephrase and explain until I got it, whatever it was. And while direct, clear, and persistent, she is also a pleasure to work with because of her humor and humanity.

“Ann is a true partner and really takes ownership of achieving both immediate and long term results. Initially, I thought she was expensive, but now I feel completely the opposite; we got far more value than we paid for.”

David Marks

CEO, Hampshire Regional YMCA

 

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“Ann is an outstanding team player. Working with a diverse group of manufacturing and design team members, Ann was able to gain consensus for improvement initiatives, win over even the skeptical, and move the team forward toward production-readiness. Every team member has the highest regard for Ann, her professionalism, dedication and energy, and outstanding change management skills.” 

Dana Badgerow

General Manager, AeroMet Corporation

 

“Our session with Ann accomplished a great deal. We made many important decisions, the most important of which had been tabled for far too long and had become pretty divisive. Ann kept our noses to the grindstone, but in a nice way, and we never got bogged down. The entire day was extremely well crafted. It was very impressive. In the end, the Board felt renewed, energetic, and more committed than ever. Ann’s relentless focus on outcomes leads to getting far more done than I’ve ever seen with other consultants.” 

Andy Pollock

President, Hampshire Regional YMCA

“I called Ann to invite her to meet with our senior team to discuss strategic planning. She asked a few incredibly perceptive questions, declined my invitation, and then gave me free advice over the phone. Her insights and advice were both dead on. She saved us from a costly engagement that would have missed the mark and wasted a lot of time for all of us. If I need her help again, I won’t hesitate to call. She proved that she really does practice what she preaches. It is refreshing to find a consultant so clearly looking out for the best interests of her clients.”

Mark Pritchard

CFO, Data-Mail Inc.

 

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“I would highly recommend Ann. She quickly understands the issues, gets down to business, keeps a group on task. She was very effective in leading our group to consensus on many important decisions. We got just what we needed.”

William D. Grinnell

CPCU, CIC, President, Webber and Grinnell Insurance Agency

 
 
 
 
 

“Ann has worked with the Y in a number of capacities over the last couple years. Most recently she led a half-day retreat for the Board. This event was very successful, helping the Board to think through how it should evaluate different growth alternatives and trajectories. Ann’s ability to help the Board distill a host of competing goals, aspirations and concerns down to a small number of key issues was very valuable, and it helped to leave at least this Board member with a sharper understanding of the relevant trade-offs and prioritization that will be necessary for the Y as it plans its future.”

Bob Ethier

Treasurer, HRYMCA

 

“Ann does a great job of keeping people focused, cutting to the critical issues, and avoiding ‘rabbit holes.’ I would recommend her to anyone who wants to make better plans and decisions with greater speed and confidence in the outcomes.” 

W. Lowell Putnam

Chairman / CSO, VCI (Video Communications, Inc.)

 

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“Ann has a talent for distilling a complex situation down to clear and concise questions that, when answered by our group of attendees with disparate perspectives and experiences, brought us all together. We left the room with just what we had hoped – a consensus around the right path forward.” 

Troy Siebels

Executive Director, The Hanover Theatre

 

“I brought Ann in as a speaker for the Women Business Owner’s Alliance, knowing that she would give a strong presentation, but her talk exceeded my expectations. I have heard some of her material on her videos and in her newsletters, but she was really energizing in person and just what I needed in my 'state of victimhood' around having an incredibly heavy workload right now. I changed my conversation about having too much to do, and started feeling better right away.

“The WBOA is an organization that supports women entrepreneurs at all stages of business, from people just considering starting a business, to people like me who have been self-employed for ten years or more. What I so appreciated about Ann’s presentation is that it was relevant to all of us, no matter where we are in our business trajectory. Ann’s advice is relevant to more than just business people — getting clarity truly applies to all aspects of life. As such, I think Ann would make a great speaker for a wide range of audiences and organizations.” 

Amy Woolf

Principal, Amy Woolf Color Consulting

 


“Ann spoke to our women’s business owners group and focused on decision making. She has an incredible way of clearing away the extraneous and assisting others in getting to the heart of the matter with such ease. Ann is a great speaker and an excellent trainer. She possesses an unusual skill – just what her business name implies – uncommon clarity.” 

Karen Cardoza

Program Chair, WBOA

 

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